Saturday 25 July 2009

hpqgpc01.exe - Application Error While PC ShutDown

hpqgpc01.exe - Application Error : The exception unknown software exception (0xc0000005) occurred in the application at location 0x76bdbe16 you might face a similar error when shutting down your PC or turning off your laptop with windows vista 64-bit operating system installed.

You might get the hpqgpc01.exe - Application Error when the printer is turned off , many of the users including my colleague reported that there is no error when the printer is turned on.

The following is the workaround that is suggested by HP Support Forums Users to fix the issue, you can try your luck! I will keep you updated if hp releases a ptach or fix for the issue.

1) Insert Your Printer Driver Disc
2) Click Start-->Run
3) Type Control Printers and hit enter to bring the printers and faxes window
4) Right click on your HP Printer and click on properties
5) Click On sharing Tab
6) Click on Change Sharing Options. Click On Continue
7) Go To Drivers and click on additional drivers
For you information x64 represent 64 bit drivers and x86 is the 32 bit drivers
8) Keep the x64-bit alone and click on x86-bit
9) Close the program and restart the computer to get the changes effected.

Hopefully you should not have the error again,I tried this workaround and was not completely successful in eradication the error all the time, but restricted to few random times. Post your comments on this workaround using below comments section.

Thanks!

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