Saturday 18 May 2013

Aliexpress A Bad Buyer Protection Experience

This is my review on Shopping at AliExpress, I bought few mobile spares from Aliexpress through a reputed HongKong Seller listed in alibaba/aliexpress, after placing an order and almost a two months wait,to my Surprise, I never received the product to my shipping address, the seller was not even responding to e-mails and pings through trade manager.

At this point i though of contacting Ali Express and raise a Dispute of My Order and i did so,
When i initially raised a dispute, i though someone from AliExpress customer support/buyer protection team would contact within two working days,dispute was opened on April 16

Status:
    Dispute escalated  

Reminder:
    The dispute has been escalated. Your dispute will be submitted to our Case Management Team. We will contact you at the complaint center within 2 calendar days.
    Please sign in to the complaint center to view more details about your dispute, and follow the dispute process.
    Learn more about dispute policy

It has been almost a month the dispute has been escalated, there is no response from AliExpress Buyer protection and i strongly believe that there would be no help from Aliexpress, as i see lots of bad buying experience with AliExpress and Alibaba

Check the bad Reviews of aliexpress here

In-addition, AliBaba Trade manager instant chat messenger is a spy program which takes lots of personal information from your PC, beware not to install the alibaba trade manager at any cost.Check out the forums of AliExpress before even thinking of shopping at Aliexpress, I name Aliexpress as something a Scam-express, which suits best for Scams and Fraud encouragement of the Chinese sellers.

So Readers, this post is to alert about Aliexpress and its fraud buyer protection system.Look out for other alternate options online excluding Aliexpress, i prefer ebay with high seller feedback score.

Thanks
HP Answers

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