Sony Ericsson SEPCSuite.exe has encountered a problem and needs to close

Recently, when i try to sync the contacts of outlook express to my sony ericsson w580 mobile i encountered the folowing error (Sony ericsson Pc Suite 3.2). In addition when i click on the Contacts in the left menu of the sony ericsson PC suite, i get the error as "Reading Mobile Phone's Contacts failed".I present the solution here to overcome this error message.

SEPCSuite.exe has encountered a problem and needs to close. We are sorry for the inconvenience.


Reading Mobile Phone's Contacts failed.

Failed to Read the Mobile Phone Calendar

The reason that this error could occur is the ony Ericsson Device 616 USB Ethernet Emulation (NDIS 5) is not installed or this network connection is disabled, follow the below screen shot and check whether they are enabled and showing up in the task bar(provided the phone is connected in the Phone mode Via USB) .Click on the image to enlarge.


Make sure the Network symbol is showin with cross mark and an usbarrow is howing up in the taskbar tray, I tested this several times it worked for me and I assure this is main cause for the error, if you do not install these drivers then you need to reinstall the appropriate pc suite driver of your phone along with the sony ericsson usb ethernet emulation drivers.

Alternatively,this is the very common error when you use the Sony Ericsson PCSuite, the latest version 3.2, this could cause when you install the 3.2 version over the previous sony ericsson pc suite or when the connectivity of the phone to the computer(pc) is lost. I recommend uninstalling the preious version of the Pcsuite before installing the latest or the new version Sony ericsson Pcsuite. Also delete the related folder of the PCsuite and reboot your pc, check for the latest version and install.

Make Sure the Phone is connected in Phone Mode and always use the back end usb port of the Pc when connecting through USB cable.Check for the Phone icon in the taskbar and green hovers in the menu.

Hope the above tip helps.

Thanks!!
HP Answers.