Monday 3 December 2007

Unable to start the application-the Java Virtual Machine cannot be loaded. Class not registered. When installing HP scanners HP printers HP Softwares

You might encounter an error Unable to start the application-the Java Virtual Machine cannot be loaded. Class not registered. while installing the any of the HP products, like HP printers, HP scanjet scanners, or any of the HP softwares.

"Unable to start the application-the Java Virtual Machine cannot be loaded. Class not registered" could also occur when you are in the middle of the installation of the HP softwares or at the beginning of the installation, this error will not let you complete the installation, the only option you will have is to click on ok, which would terminate the installation process. this error mainly encounter with various HP scanjets products and HP All-in-one products.

You might encounter this error on both windows Vista and windows XP operating systems

Check out the detailed solution to resolve the Java Virtual Machine cannot be loaded. Class not registered when installing hp scanjet scanner software and other HP softwares
Here We Go.....

Note: Do Not Restart the Computer while performing the steps below.

I would like to inform you that, this Java Virtual Machine software is related to operating system. It is one of the utility related to operating system and is used by many of the software's during installation. If this Java Virtual Machine software is not installed on computer or if its installed incorrectly or if it is not the latest version, or if there are conflicts between the version of the java software then you will encounter the Error

XP:

Click start---->control panel---->Add/Remove programs

Windows Vista:

Go to Go to programs and features in the Control Panel

Check for the following programs. 'J2SE Runtime Environment 5.0 Update 6' If you find anything with this name, then disconnect the HP products(scanners, printers) from the computer (if already connected) and Uninstall both the Java as well as scanner(connected product) softwares from Add/Remove Programs with out restarting the computer.

Once the uninstallation is completed: Download and Install the Java software manually by running setup.exe (msjavax86.exe). Below weblink is common for both windows vista and XP.

Click Here To Download the msjavax86.exe (msjavax86.exe)

NOTE: Clicking the link will start the download of msjavx86.exe

Please follow the web link and select the "Save" or "download only" option and save the file into your computer desktop or " drive C:" and install the file by double clicking the file after downloading

Steps to install the Java Microsoft Virtual Machine:

1. Download the file using the links above and save it to your hard drive (msjavax86.exe) or msjavx86.exe

2. Once the file is on your hard drive, execute it and thus load the Virtual Machine.

3. As the file begins execution, answer Yes to the License Agreement question.

Note : Please do not Restart the computer after installing JVM. You can select Restart Later. Once the JVM is installed, Check for the Microsoft VM option in Internet options and ensure all the 3 options below are enabled.

Once the installation is completed:

Follow the steps below to disable the script debugging.

Step 1:

1. Open Internet Explorer.

2. Click the Tools menu and choose Internet Options.

3. Click the Advanced tab.
4. Uncheck the option "disable script debugging (Internet Explorer)" & "Disable Script debugging (Other)"
5. Uncheck the option "Display a notification about every script error".
6. Click on Apply and click OK.

Step 2:

Then Check for Microsoft VM listed in Internet options >> Advanced Tab.

You will find three options under "Microsoft VM" option.

1. Java console enabled (requires restart)

2. Java logging enabled

3. JIT compiler for virtual machine enabled (requires restart)

Check all the above options and Click on Apply and click OK.

Once you have successfully installed the Java Software performed the above steps, make sure the scanner(HP product) is disconnected from the computer and re-install the scanner software. Connect the scanner(Hp product) to one of USB ports on the back side of the computer when you are prompted to connect/once the installation is completed and try to scan.

Sometimes after resolving the JVM error message, you may get Communication error messages and if so try giving the "Communication Patch" or Run "hpqdstcp.exe" file depending on the computer manufacturer, this should resolve the issue.(only for Hp products) Here is the weblink to download the patch

Restart your computer, you should be able to install your HP product without the error "Unable to start the application-the Java Virtual Machine cannot be loaded. Class not registered.
The above solution is more specific for HP scanjet scanners and other HP products and softwares

I hope the above information helps you..Leave a comment , if you need more help.

Thanks!!

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